ORDER PROCESSING & SHIPPING
ORDER PROCESSING:
When you place an order, we process it based on product availability:
In-Store Available Products: If the product is labeled “Available in Store,” it will ship directly from our store location to you or your FFL dealer if it is a firearm.
Distributor-Available Products: If the product is labeled “Available From Our Distributors,” we submit your order to the distributor with the lowest price and available stock. The distributor will either:
Ship the product directly to you, or ship it to your FFL dealer (for firearms), or ship it to our store location, where we will then process the order and ship it to you or your FFL dealer.
Important Notes:
Some manufacturers, including but not limited to Glock, Ruger, Springfield, IWI, Beretta, Tikka, Holosun Optics, and Garmin, do not allow drop shipping (direct shipping to you or your FFL dealer). If we do not have these products in local inventory, they must be shipped to us first and then processed and sent out to you or your FFL dealer. Please be aware that this process may take a little longer, and we appreciate your patience and understanding.
We believe the extra time is a small price to pay for our competitive, low prices.
SHIPPING TIMES: **Please note that shipping times can vary from the timelines below due to weather, location and other variables that are out of our control**
For products listed as Available in Store (local inventory), once your order is processed, we aim to ship it out in 1-3 business days. Please note that processing times may vary depending on order volume and the time your order is received.
Orders received after 2PM Central Standard Time will not be processed until the following business day. Orders received after 2PM Central Standard Time on Friday or over the weekend will not be processed until Monday.
Shipping Methods:
Handguns: Typically shipped via USPS Priority with a transit time of 2-3 days. Some areas may experience a slight delay of 1-2 additional days.
Long Guns: Shipped via UPS or FedEx Ground. Transit time for ground shipping generally ranges from 2-6 days, depending on your location.
Accessories & Optics: Shipped via USPS Priority. Larger accessories or optics may ship via USPS, UPS, or FedEx Ground, with an estimated transit time of 2-6 days depending on your location.
Thank you for your understanding, and we appreciate your patience as we work to get your order to you as quickly as possible!
Distributor Order Shipping Times:
For products labeled “Available from Our Distributors”, the fulfillment process depends on whether the distributor participates in drop shipping (directly shipping to you or your FFL dealer for firearms).
If Drop Shipping is Available: If the distributor with the lowest price participates in drop shipping, your order will typically be processed and shipped within 1-5 business days. Orders placed after 2PM Central Standard Time will be processed the following business day.
Once shipped, transit times will follow the same guidelines as detailed earlier for USPS, UPS, or FedEx:
Handguns: Shipped via UPS or FedEx 2-day.
Long Guns & Accessories: Shipped via UPS or FedEx Ground, with a transit time of 2-6 days, depending on your location.
If Drop Shipping is Not Available: For products that cannot be drop shipped, or if the distributor does not participate in drop shipping, we will need to have the product sent to us first. Once it arrives at our location, we will process and ship it to you or your FFL dealer. This will add additional time to your processing and transit.
While we understand this may cause slight delays, we hope you agree that it’s a small inconvenience to ensure you get the lowest possible prices. Thank you for your understanding and patience!
Expedited Shipping Options:
If you need or would like your order processed and shipped faster than our standard timelines, please feel free to contact us at info@saoguns.com after placing your order. We can discuss available expedited shipping options.
Please note that while we will do our best to accommodate your request, we cannot guarantee faster processing or shipping due to various factors that may affect your order, such as stock availability and the source of the product.
If we are able to expedite your order, please be aware that any additional shipping upgrade fees will be your responsibility. Thank you for your understanding!
We hope this explanation helps clarify our order fulfillment, processing, and shipping timelines. If we haven’t answered your question or if you have any further inquiries, please don’t hesitate to contact us at info@saoguns.com. We truly appreciate your patience, understanding, and most importantly, your business!